Delivery Information

Note: Firework orders must be placed independently from #HEXLife and Non-Hazardous products

There are several options for the delivery of your fireworks order.

Local delivery

We offer a local delivery service using our drivers and vehicles. We have established a delivery radius of 17 miles from Roxton, Bedfordshire. This means we can deliver to the surrounding towns and villages whilst still maintaining an excellent delivery schedule.

We offer free local delivery on orders over £25 within a 17 mile radius of MK44 3ET.

When your order is delivered please help us by maintaining a 2 metre distance from our staff as much as possible. Please do not be offended by our staff wearing face coverings.  Please ensure you have your order acknowledgement to hand and our acknowledgement of receipt must be signed. We will provide a pen which you can keep. We will then take a photograph of receipt for our records. This means that there will be minimal contact to maintain your well being and ensures that we are complying with the law.

We may also ask to see a photo ID with proof of age under the Challenge 25 guidance. We are unable to hand over fireworks to people under the age of 18.

Suitable documents include:

Valid photo card driving licence 

Passport

Military ID

Proof of age bearing the PASS hologram

National delivery

We also offer a national delivery service which costs £20. This is provided by a long established, specialised, HazMat carrier. The carrier must obtain proof of delivery signed for by a person of over 18 years of age (Photo ID as stipulated above will be required under the Challenge 25 guidance). They will not be able to leave the goods without that verified signature.

The costs associated with a national distribution service dictate that we must ask for a minimum order value of £100 for this service.

If your order is over £300 you will qualify for free delivery, local or national.

Whether you receive a local or National delivery from Team HEX you will get an additional notification to confirm that your order has been delivered.

HEXLife orders

The delivery charges for HEXLife products will vary according to the item and the shipping address and are shown at Checkout.

(All available products may be subject to delivery restrictions as per our Shipping Policy).

We aim to keep the process as simple and convenient as possible for customers.

Please remember to refer to our Shipping Policy for further information and limitations.